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Hearing aids allow many people who are hard of hearing communicate more easily with others, but factors like speech comprehension and background noise can still be problematic. Signia’s product line, though, might help, as it boasts a number of hearing aids that address these particular pitfalls. Read on for our comprehensive review of their product offerings.
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Signia is one of the top three hearing aid brands globally. It’is owned and operated by WS Audiology, which also manages brands including Widex, A&M and audibene. Signia hearing aids were initially sold under the brand Siemens. It was purchased by Sivantos in 2015 and merged into WS Audiology in 2019. Siemens was another pioneer in digital hearing aids and the first to develop wireless ear-to-ear connectivity.
Signia has six main hearing aid lines with multiple models. Here, we’ve reviewed an offering from each line.
Depending on the hearing aid you choose, Signia allows users to customize their experience with the following technologies:
Signia’s apps and accessories offerings include:
Coverage for hearing aids varies. Most private insurers don’t cover the full cost of hearing aids. However, some may cover hearing tests and evaluations. Talk to your insurer for details.
Hearing tests and hearing aids are covered by some Medicare and Medicaid plans:
To learn more about your Medicare coverage, call 1-800-MEDICARE (1-800-633-4227).
Signia also works closely with the Department of Veterans Affairs. If hearing tests at the VA show you need hearing aids, they will be provided free of charge.
Information about Signia warranties is not readily available. However, the company does offer repair services for behind-the-ear and receiver-in-canal hearing aids. These repairs are free for hearing aids that are under warranty. Service is available for a fee for those not covered by warranty.
Check with your audiologist for additional warranty information.
“There are perks and features [in Signia hearing aids] that I do appreciate,” says Abigail Friend, Au.D., an audiologist with Proliance South Seattle Otolaryngology and 2022 Forbes Health Advisory Board member.
She specifically calls out the usability of the portable charger, the appealing hearing aid designs and Own Voice Processing (OVP), a Signia tool hearing professionals use to calibrate hearing aids so the user hears their own voice in a way that feels normal.
“For people with mild to moderate hearing loss, when you first fit them with hearing aids, most comment, ‘Oh, my voice sounds funny!’” says Friend. “With OVP, we can calibrate to your own voice. That feature has been spot on.”
However, she’s apprehensive about the customer service from Signia. Friend reports that even before pandemic-related delays, repairs from Signia could take six to eight weeks, and items shipped back from Signia are often not reprogrammed to the patient’s preferred settings when the packing slip indicates otherwise.
“Whatever is on the packing slip, don’t believe it,” says Friend. “I love the product, but their customer service needs to do some catching up.”
Friend uses Signia with her patients to address mild to moderate hearing loss. “For severe to profound hearing loss, Signia wouldn’t be my first choice,” she adds.
Customer experiences with Signia vary.
In early 2021, a reviewer on Consumers Advocate shared, “I got my Signia Pure Charge&Go 7Nx aids in May 2018 from the VA in San Diego. They have been wonderful so far, working as advertised! They are so comfortable I forget I have them on … the charge lasts 20-22 hrs. I love the free iPhone app to control aids. They are a bit pricey, but you get what you pay for, I guess. I would recommend them for sure.”
Meanwhile, another user posted on Retirement Living, “Absolutely the worst ever… each time I have had a problem, I was told that Signia ‘has had trouble with the programs and are working it out.’ Well apparently not! My first repair was about a month after I initially purchased. I should have listened to my gut and returned them.”
And a review on HearingTracker.com speaking specifically about the Signia Styletto X 7X hearing aids reads, “They are excellent for proper hearing. However, the rechargeable battery life is approximately 11-12 hours, which seriously affect usefulness. For full-day use, a charger must be used. I do not recommend them because of the limited time.”
Finding hearing aid deals online can be challenging. To make things a little easier, HearingTracker.com allows local hearing clinics to post special hearing aid discounts. Learn which special pricing and service packages are available in your area!
The Signia product line includes a wide range of models, which means there’s likely something for everyone. Signia serves all levels of hearing loss, from mild to profound. And with styles including in-the-ear (ITE), receiving-in-canal (RIC) and behind-the-ear (BTE) hearing aids, Signia can help both first-time customers and seasoned hearing aid users find a solution to fit their needs.
Information provided on Forbes Health is for educational purposes only. Your health and wellness is unique to you, and the products and services we review may not be right for your circumstances. We do not offer individual medical advice, diagnosis or treatment plans. For personal advice, please consult with a medical professional.
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Becky Brown is a professional writer whose mission it is to empower readers. She tells stories that help people make smart, informed decisions about their health and lives. She’s covered everything from endocrinology to entrepreneurship, food safety to finances. She loves dogs, vegetables and stories that make her guffaw.