1. Q:Are you a trading company or a manufacturer?
A:We are a manufacturer with international export department.

2.Q:How long can I get the samples?
A: The samples will be delivered within 5 working days after we receive the sample charges and confirmed files.
 
3. Q:What is the lead time?
A:It depends on the quantity and the season in which you place the order.
Normally the lead time is within 15 days.

4. Q:How does your factory control quality?
A:Bentong develops process - oriented QMS to identify and meet needs of customers' requirements and expectations in an effective and efficient manner to achieve competitive advantage. All our product process follows up ISO9001 in process quality checking and final product quality checking. The strict implementation of ISO9001 assures to provide error-free products to our customers.  

5. Q:Can you arrange the shipment?
A:Yes,we can arrange the shipment by sea or by air.
We have a long term business cooperation with our shipping agents
  
6. Q: Can you do OEM service?
A: Yes, our factory can laser print customer's logo on the product with the permission from customers. Customers need to provide us a logo usage authorization letter to allow us to print customer's logo on the products.  

7.Q:Why choose us?
A: Professional and experienced R&D team;
Reliable and strict quality control system;
Prompt shipment and strong logistics support;
Rich human resources;
Profound trading experience;
Advanced hardware facilities