LOS ANGELES, CA — A California mom on her way to Washington, D.C. last week was "humiliated" when security agents at Los Angeles International Airport refused to let her bring ice packs on her flight in order to keep her breast milk cold.

Emily Calandrelli, the mother of a 10-week-old baby, posted on Twitter that she planned to pump breast milk before boarding her May 9 flight but the male security agents wouldn't allow her to bring the ice packs through security. The reason: One pack wasn't frozen solid.

According to Transportation Security Administration guidelines, gel ice packs are allowed in carry-on bags as long as they are frozen solid when presented for screening. Ice packs are allowed in any physical state if they're considered medically necessary, the guidelines state.

According to her Twitter post, Calandrelli asked to speak to a supervisor, who reportedly told her the same thing.

"He said, 'If you had milk on you, this wouldn't be a problem,'" Calandrelli tweeted. "He asked (multiple times), 'Well, where is the baby?' He said if my child was with me, it wouldn't be an issue."

Calandrelli said she asked to speak to a female agent but the other agents reportedly wouldn't allow it. Instead, Calandrelli said she was escorted out of line and forced to check her ice packs, meaning she couldn't pump before her flight.

If a breastfeeding mother can't pump, her breasts can become engorged, causing them to swell and become firm and painful. This can lead to plugged ducts, abscesses, and mastitis, a bacterial infection that causes inflammation of breast tissue.

Calandrelli said her Twitter inbox was flooded with messages from others moms, recounting their experiences with airport security agents.

"Yesterday, I was humiliated that I had to explain to 3 grown men that my breasts still produce milk when I'm not with my child," Calandrelli tweeted. "Yesterday, I was embarrassed telling them about my fear of mastitis if I didn't pump. Today, I'm furious."

A TSA spokesperson released a statement to Insider stating "all traveler concerns about our security checkpoint screening processes seriously and are committed to ensuring that every traveler is treated respectfully and courteously."

"We will look into all circumstances involving this situation and address it appropriately," the statement continued.